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ISO 42001Inventorying AI systems

Inventorying AI systems for ISO 42001

The first step towards ISO 42001  is knowing what you have. Without a complete overview of your AI systems, you cannot assess risks, set a policy or build a management system. The EU AI Act  also states that organisations must be able to classify their systems by risk level, and that starts with the inventory too. You can read more about that classification on the page high-risk AI classification.

Most organisations discover during this step that they use more AI than they thought. Purchased software packages with AI components, built-in recommendation algorithms, automatic scheduling systems: it all counts. And anything that is not mapped falls outside your AIMS, with all the risks that brings.

What counts as an AI system?

The definition in the AI Act  is deliberately broad: any machine-based system that generates outputs such as predictions, recommendations, decisions or content based on input. That covers more than the obvious applications.

Type of AI systemExamples
Generative AIChatGPT, Copilot, internal LLM tools
Classification and scoringCredit scores, fraud detection, spam filters
Recommendation systemsProduct recommendations, news feeds, matching platforms
Image recognitionQuality control, facial recognition, medical image analysis
Predictive analyticsChurn prediction, demand forecasts, maintenance prediction
Automated decisionsRouting, prioritisation, application processing
Speech recognitionTranscription, voice assistants, customer service bots
Scheduling systemsStaff planning, logistics, resource allocation

Not sure whether something counts as an AI system? Use this rule of thumb: if the system independently generates outputs based on data (even without explicit programming for each case), it counts.

Shadow AI: the hidden stock

Shadow AI is AI use that falls outside the view of IT and compliance. Employees use free AI tools, colleagues share ChatGPT outputs in client documents, and departments buy SaaS tools with built-in AI features.

This is not only a governance problem for ISO 42001. It is also a risk for the EU AI Act: if you do not know about high-risk AI, you cannot meet the requirements for it either.

How to detect shadow AI:

  • Ask HR and procurement. Which tools were bought outside the standard IT process? Which tools does HR reimburse for employees?
  • Analyse IT traffic. Which AI services reach your network? Tools such as Netskope or Zscaler can make this visible.
  • Interview department heads. Ask directly: “Which AI tools do you use, including free or personal accounts?”
  • Check app stores. Which browser extensions and mobile apps do employees allow to be installed?

Shadow AI causes the biggest unpleasant surprises during audits. An employee who runs client texts through ChatGPT without permission is already a finding, even if you did not know about it.

The AI register: structure and example table

An AI register is the central document of your inventory. It is also a mandatory element of your AIMS. For each system, you record at least:

  • Name and description
  • Owner (person or department)
  • Provider (built in-house, SaaS, open source)
  • Purpose of use
  • Users and target group
  • Data processed (including whether it concerns personal data)
  • Risk level (minimal, limited, high: see high-risk AI classification)
  • Status (in use, in development, retired)
  • Date of last assessment

Below is an example of a completed register for a medium-sized HR technology company:

SystemOwnerProviderPurposeDataRisk levelStatus
CV rankerHead of RecruitmentBuilt in-house (Python/ML)Score and rank job applicantsPersonal data, CV textHigh-riskIn use
Scheduling assistantHR OperationsSaaS supplier XCreate work rostersEmployment dataMinimalIn use
Service desk chatbotIT ManagerAzure OpenAIAnswer internal helpdesk questionsInternal knowledge baseLimitedIn use
Turnover predictorAnalyticsDeveloped in-housePredict attrition risk per employeePersonal data from the HR systemHigh-riskIn development
Email filterIT ManagerMicrosoft 365Filter spam and phishingEmail contentMinimalIn use

The CV ranker and turnover predictor in this example fall under high-risk AI (Annex III of the EU AI Act: recruitment and employment management). That means stricter requirements once the high-risk obligations apply.

Step-by-step plan for the inventory

Define the scope

Determine which part of the organisation you are inventorying. Is it the whole organisation, or only the parts you include in the AIMS scope? Document this.

Consult sources

Gather input from several sources: IT asset management, procurement systems, conversations with department heads, contracts with software suppliers. Also look at cloud and SaaS subscriptions.

Detect shadow AI

Use the methods above. Schedule short conversations with key people in each department. Ask explicitly about free tools and personal use.

Draw up the register

Fill in the register based on the information you have gathered. Be thorough but pragmatic: a complete register with basic information is better than a half-finished register with perfect details.

First risk classification

Classify each system by risk level. This does not have to be a final assessment yet, but it sets priorities for the deeper analyses. See high-risk AI classification for the criteria.

Record ownership

Make sure each system has a named owner. No owner means no accountability, and every auditor will record that as a nonconformity.

Keep the register alive

Schedule half-yearly reviews. Agree that new AI systems are reported before they go into use, not after.

Tooling for AI inventory

You do not have to keep the register in a spreadsheet (although that works well for smaller organisations). Specialised tools are available.

ApproachExamplesSuitable for
SpreadsheetExcel, Google SheetsSmall to medium-sized, up to about 20 systems
GRC platformServiceNow GRC, OneTrustLarge organisations with existing GRC tooling
AI governance toolsCredo AI, IBM OpenPages, Holistic AIOrganisations with many AI systems
ISMS tools with an AI moduleVanta, Drata, SecureframeOrganisations that also manage ISO 27001

Which tool you choose matters less than whether you keep the register up to date. An up-to-date spreadsheet is better than a neglected enterprise tool.

What you deliver after this step

After the inventory, you have:

  • An up-to-date AI register with all known systems
  • A first risk classification per system
  • Insight into shadow AI use
  • Named owners per system

This is the basis for the gap analysis and step-by-step plan, the risk and impact analyses per system and the build-up of your AI management system.

Further reading