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ISO 45001Mandatory documents

Mandatory documents for ISO 45001: overview by clause

ISO 45001 refers to “documented information”: documents you control (procedures, policies, plans) and records you keep as evidence (measurement results, training lists, incident reports). The ISO 45001 standard  states per clause what you must record. The full Dutch-language standard can be consulted via NEN . On this page you will find the complete overview. Do you want the explanation per clause first? Read the requirements of ISO 45001, or use the checklist to assess your readiness. In this page, G&VW stands for safety, health and wellbeing (in Dutch: gezondheid, veiligheid en welzijn).

The standard requires that you document something, not the form it takes. A digital system, a Word document or a structured folder: all are fine, as long as the information is controlled, current and demonstrable.

Documented information vs records

ISO 45001 distinguishes two types of documented information.

Documents are information you control and keep up to date: policies, procedures, scope, risk assessments. They describe how you work or what you plan to do.

Records are evidence that something has taken place: training lists, audit reports, incident forms, measurement results. They are historical and are not changed (at most they are supplemented when an action is completed).

Mandatory documents by clause

Clause 4: context

DocumentClauseExplanation
Scope of the G&VW management system4.3Description of which activities, locations and functions fall under the system
Description of the management system and its processes4.4Recording of the processes and how they interact

Clause 5: leadership

DocumentClauseExplanation
G&VW policy5.2Written Arbo policy adopted by the management
Roles, responsibilities and authorities5.3Who does what, and who has which authority in the area of safety

Clause 6: planning

DocumentClauseExplanation
Risks and opportunities of the system, and actions6.1.1Overview of the risks and opportunities that affect the management system
Hazards and G&VW risks6.1.2.1Hazard register with a risk assessment per hazard (overlaps with the RI&E)
Legal and other requirements6.1.3Current overview of the laws and regulations that apply to you
G&VW objectives and plans6.2.1, 6.2.2Measurable objectives with who, what, when and how

Clause 7: support

DocumentClauseExplanation
Competence information7.2Job profile plus evidence of education, training and diplomas per employee
Communication information7.4Overview of what you communicate, to whom, when and how

In practice, the competence records are the most labour-intensive to keep up to date. Start early with collecting copies of diplomas and training certificates for each employee.

Clause 8: operation

DocumentClauseExplanation
Operational control8.1Procedures or work instructions for activities with significant risk
Emergency preparedness and response8.2Emergency plan(s): scenarios, procedures, contact persons, drill dates

Clause 9: performance evaluation

DocumentClauseExplanation
Results of monitoring and measurement9.1.1Records of measurements: workplace inspections, indicators, compliance checks
Results of the evaluation of compliance9.1.2Evidence that you have periodically checked whether you comply with the law
Internal audit programme and results9.2.2Audit planning and audit reports
Results of the management review9.3Minutes or report of the management review

Clause 10: improvement

DocumentClauseExplanation
Incidents, nonconformities and corrective actions10.2Incident reports including root cause analysis and actions

Records: the most common in practice

Alongside the formally required documents, there are records you will need in practice anyway to make the system work and to show evidence at an audit.

RecordWhy keep it?Retention period
Training and coursesEvidence of competence per employeeAt least the length of employment + 2 years
Workplace inspectionsEvidence of proactive monitoringAt least 3 years (audit period)
Near missesInput for improvement, evidence of a reporting cultureAt least 3 years
Toolbox meetings (attendance lists)Evidence of communication and awarenessAt least 3 years
RI&E and action planRequired by law and by ISO 45001Keep up to date; historical versions 5 years
PPE provision (PBM, personal protective equipment)Evidence that equipment has been made availableAt least 3 years
Emergency drillsEvidence of testing and evaluationAt least 3 years

The Arbowet sometimes sets longer retention periods than the standard. For specific situations, such as exposure to hazardous substances, check the current laws and regulations. The retention obligation for exposure records can run up to 40 years.

Incident records

ISO 45001 requires you to record and investigate incidents and near misses (clause 10.2). A good incident record contains at least:

  • Date, time and location of the incident
  • Description of what happened
  • Persons involved (employees, visitors, contractors)
  • Direct and underlying causes
  • Immediate measures taken
  • Corrective action with a responsible person and a deadline
  • Evaluation of whether the action was effective

It is not only about actual accidents with injury. The standard also requires you to report and record near misses. A culture in which people report near misses is a sign of a well-functioning system. For how to set up the register with fields and an example, read incident records under ISO 45001.

The RI&E as a mandatory document

The risk inventory and evaluation (RI&E) is, under ISO 45001, the elaboration of the hazard identification and risk assessment from clause 6.1.2. The RI&E is therefore a mandatory document under both the standard and the Arbowet (Dutch Working Conditions Act) . Read more about how they relate in the article on RI&E and ISO 45001.

Training records

Demonstrating competence (clause 7.2) requires evidence: diplomas, certificates, attendance lists for courses and toolbox meetings. For each employee, keep track of:

  • Which role they have
  • Which competences are required for that role
  • Which evidence is available (copies of diplomas, training certificates)
  • When recertification or refresher training is required

A simple spreadsheet or HR system is enough for small organisations. As you grow, a dedicated system is more user-friendly.

What you do NOT need to document

The standard does not require you to have an extensive handbook. Many organisations make things unnecessarily difficult for themselves by trying to record everything. The standard asks for documented information to the extent needed for the system to be effective.

A small organisation with clear processes may need only a policy, a hazard register, a few work instructions for hazardous work, and the records mentioned above. That is sufficient if the system demonstrably works.

Next step

Now that you know which documents you need, see how the requirements of ISO 45001 relate per clause, or use the checklist to assess your readiness.